Raben Tire
  • 29-Aug-2019 to 28-Oct-2019 (EST)
  • Harrisburg, IL
  • Harrisburg, IL, USA
  • 15.00 - 20.00 DOE
  • Base + Commission
  • Full Time

Major health, life, and dental insurance, paid vacations/holidays, 401(k) retirement plan, employee discounts and more


The Service Manager is responsible for delivering an exceptional retail customer experience by running a safe, efficient and profitable retail service center through the direct management and leadership of PLT mechanic technicians and tire technicians in a fast-paced retail service center. The Retail Service Manager supports the consistent delivery of exceptional customer service through safe, timely and efficient delivery of mechanical services and products to include; preventative maintenance services, vehicle alignments, tire replacement and repair and general vehicle repair.  The Retail Service Manager is responsible for the training, supervision and performance management of all retail center technicians and the coordination of their daily work. The Retail Service Manager is responsible for developing and maintaining positive working relationships with vendors and suppliers to drive consistently exceptional customer service.

Qualifications

  • 2+ years management experience in a service center environment
  • 2+ years experience leading mechanic technicians in a fast-paced service environment
  • ASE/TIA Certifications preferred
  • Intermediate experience and ability with Microsoft Office Products (Outlook, Word, Excel etc.)
  • Experience with AS400/Maddenco Preferred
  • Ability to lift a minimum of 50lbs. on a regular basis
  • Ability to work outside in various climates and conditions
  • Expected availability based on business need, to include working weekends, and on occasion, nights

Compensation and Benefits

  • Base salary plus monthly incentive opportunity based on meeting mechanical parts and labor sales performance goals
  • Various spiff and incentive opportunities that may be offered periodically
  • Major health, life, and dental insurance, paid vacations/holidays, 401(k) retirement plan, employee discounts and more.

Job Classification: Management, Full-Time, Base + Incentive

Raben Tire Co. LLC. is an Equal Opportunity Employer

Full Job Description




Raben Tire
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